Terms and Conditions of Hire

All prices quoted are for one-day hire unless otherwise agreed.
Failure to return within the agreed time will result in an additional charge equal to daily rate of hire.
A deposit of 20% of the order will be required upon confirmation, this will be refunded after the event minus any breakages.
Full payment is required by Cheque, Cash or Credit Card on or before day of delivery unless an account arrangement has been made, Interest will be charged for on overdue accounts.

All items must be returned undamaged and in the packing cases provided, Return Dirty cleaning charge is Included. History has taught us that self-wash up does not comply with our levels of hygiene.

The hirer will be charged the replacement cost for missing items or damaged items.
Any shortages on delivery/collection must be notified immediately; otherwise a charge will be made to the customer. The hirer will be notified of losses/ breakage`s and an invoice issued for the replacement cost.
SIMS CATERING HIRE shall make every effort to supply the hired items requested, but it reserves the right to provide similar items.

DELIVERY & COLLECTION

Delivery and collection is available, prices on request.

All deliveries to be arranged with the office.  Any collections to be made during the units opening hours 9am to 3pm Monday to Friday and Saturday by arrangement.
The charge covers delivery/collection to ground floor sites, and within a short distance from the delivery vehicle, we reserve the right to adjust the charges should delivery be deemed difficult or unreasonable.
Returns must be available at appointed time and date for collection, all equipment should be placed in their respective containers.
Deliveries to third parties or unoccupied premises are made entirely at hirer’s risk.

INSURANCE

The hirer is responsible for the safe keeping of hired items from commencement of hire to the time of their return.
It is the hirer’s responsibility to insure that the hired items are fully covered by his insurance with regard to loss, theft, damage and public liability risk etc.
The hirer shall fully indemnify SIMS CATERING HIRE in respect of all claims by any person whatsoever (including the hirer, his/her agents and employees) for the death or personal injury or damage to property caused by or in conjunction with or arising out of the hired items and in respect of all cost and charges arising under statute or common law or otherwise.
Please Note, The hirer is responsible  for the safe use of  elec urns, ie the appropriate use of elec supply.

Linen Hire It is your responsibility to check the linen on delivery and notify us of any discrepancies, we do not take responsibility after the function.

CANCELLATION

Any hire booking that is cancelled within 7 days of the delivery date will be subject to a charge of 40% of the hire charge.
All hired items, including packaging boxes, remain the property of  SIMS CATERING HIRE.
Hiring of goods indicates acceptance of the above conditions of hire..
ALL QUOTES MUST BE CONFIRMED WITHIN 14 DAYS OR ORDER WILL BE CANCELLED